Certificate Course in Supply Chain Management

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Course Content

Introduction to Supply Chain Management
Supply chain – objectives – importance – decision phases – process view – competitive and supply chain strategies – achieving strategic fit – supply chain drivers – obstacles -framework – facilities – inventory – transportation – information – sourcing – pricing.

Introduction to Supply Chain
Supply chain Structure
Supply Chain Drivers Role
Decision Environment

Designing the supply chain network
Designing the distribution network – role of distribution – factors influencing distribution – design options – distribution networks in practice – network design in the supply chain – role of network – factors affecting the network design decisions – modeling for supply chain.

Designing and Planning Transportation Networks.
Role of transportation – modes and their performance – transportation infrastructure and policies – design options and their trade-offs – Tailored transportation.

Sourcing Strategy
Sourcing – In-house or Outsource – 3rd and 4th PLs – supplier scoring and assessment, selection – design collaboration – procurement process – sourcing planning and analysis. Pricing and revenue management for multiple customers, perishable products, seasonal demand, bulk and spot contracts.

Information Technology in the supply chain
IT Framework – customer relationship management – internal supply chain management – supplier relationship management -transaction management – future of IT.

Coordination in a Supply Chain
Lack of supply chain coordination and the Bullwhip effect – obstacle to coordination – managerial levers – building partnerships and trust – continuous replenishment and vendor managed inventories – collaborative planning, forecasting and replenishment.

Dimensions of Logistics Management
Introduction: A macro and micro dimension – logistics interfaces with other areas – approach to analyzing logistics systems – logistics and systems analysis – techniques of logistics system analysis – factors affecting the cost and importance of logistics.

Demand Management and Customer Service
Inbound & Outbound Logistics linked to customer service – Demand Management – Traditional Forecasting – CPFRP – S&OP- customer service – expected cost of stock outs – channels of distribution

Global Supply Chain Management:
EDI, Problems of complexity confronting supply chain Management, Reverse Supply Chain. Value chain and value delivery systems for SCM. Organization Design and Management of supply chain.

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